Customers policy

Payment Policy

Phoenxsoftware provides the following payment options :
-VISA
-Mastercard
-PayPal

No other payment options are accepted.

Privacy Policy

This website does only collect IP addresses of it's visitors, when you login to the forum your Email address is saved as well, this Email addresses are not used to send spam or any other malicious activities. The ip-addresses are strictly confidential and they are not used or simply provided for statistics. When you buy a key, other information is also collected this is used to complete the transaction or send eventual updates from time to time, also this is optional.

Google can also collect data to display correct advertisements based on your interests.

Software Policy

When you buy software we are not responsible for malfunctioning software. The bought version of software is only valid for one mayor version and any little updates but not for new versions. The you can renew your license and simply buy the new version. We do not give refunds on software and are not responsible for any damage to your computer caused by our software.

Specified software building

If you decide to order specified software for your store, business or enterprise. You can send us an E-mail with the following information :
-The style : Modern (only windows XP and windows Me or windows 2000), normal (only windows XP and windows Me or windows 2000), MS-DOS style (all windows platforms)
-any logo (only Modern & standard)
-company name
-function of the application you want us to build (not hardware-based e.g. barcode scanners for stores).
-any other information
After sending us this, we will send you an E-mail to let you know if it is possible to build such software and give you a full report of the price, mainly between €10-30 or $15-40. If it is possible, in 2-3 weeks we send you a trial by E-mail so you can test the software before paying, if it's alright you let us know and we will send you the paying instructions. After payment we will send you the full version. As long as it isn't paid you can still send us an E-mail to abort without any costs. We are also not responsible for any damage. This can't be deducted from any taxes.

Payment options - customers policy